This policy explains how your mentumi membership works: what you pay, when it renews, how to cancel and how refunds work. It is part of our Terms of Use.
1. How membership works
A membership gives you access to mentumi courses and your AI mentor for a set period. You choose the length of the period when you sign up. The first period may be at an introductory price; after that, each period renews at the regular price.
2. Plans and prices
- 4-week plan: $19.99 for the first 4 weeks, then $29.99 every 4 weeks.
- 12-week plan: $39.99 for the first 12 weeks, then $59.99 every 12 weeks.
- 24-week plan: $59.99 for the first 24 weeks, then $89.99 every 24 weeks.
The exact price, including any tax, is shown on the checkout screen before you pay, together with the date and amount of the next charge.
3. Automatic renewal
Your membership renews automatically at the end of each period, and we charge the renewal price to your payment method, until you cancel.
We email you before a renewal so the charge never comes as a surprise.
4. Payment method
You can pay with Apple Pay, Google Pay, PayPal or a card. By buying a membership, you allow us and our payment providers to charge that payment method for each renewal until you cancel.
5. How to cancel
- Open Profile → Membership and choose Cancel membership. That is it — no call, no form.
- Cancel before your renewal date to avoid the next charge.
- You keep access until the end of the period you have already paid for.
- Can’t log in? Write to support@mentumi.com from the email linked to your account and we will cancel for you.
6. Refunds
If something went wrong — a charge you did not expect, a technical problem that stopped you from learning — write to support@mentumi.com. We look at every request individually.
If you live in the EU or the UK, you may have a legal right to withdraw from the purchase within 14 days. Nothing in this policy limits the rights you have under consumer law.
7. Failed payments
If a renewal payment fails, we will tell you and try again. If it still fails, your access pauses until you update your payment method.
8. Changes to prices and this policy
If we change the price of your plan, we will tell you by email before the new price applies to you, so you have time to cancel. Changes to this policy are dated at the top of the page.
9. Contact
Questions about your membership or a charge: support@mentumi.com. We reply within 2 business days.